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Problem With Salutation, Group Information & Newsletter Preference Data Required From Customers.

If we shop as a guest but later choose the option at check out to register for an account for future use we do get asked for our title/salutation but we are not asked to say what group(s) we belong to. We also do not get to make a newsletter preference.

 So we need to combine the registration method from 1 & 3 below to get ALL the customer data we need.

There are 3 points at which a customer can give name & address  & group interest details & newsletter preference, the data given varies depending on which route the customer chooses:

1.       Choosing to register for an account before purchasing (currently no salutation info. gathered).

2.       Making a guest purchase only  (obviously no username or password or groups info.  or newsletter  preference is required).

3.       Making a guest purchase but then accepting the offer to open an account for future use  (currently no group information gathered or newsletter preference is required).

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Latest Question

ISBP 821 PRELIMINARY CONSIDERATIONS paragraph (viii) states: A request to insert the credit number on a document is usually at the instigation of the issuing bank in order to facilitate the collation of documents should one or more documents become detached from the presentation. Provided all the stipulated documents are received by the issuing bank, the absence of a credit number or the mistyping of that number on a document does not constitute a reason for refusal. The exception to this position is where it is a requirement of the importing country that the credit number be stated on one or more documents. In such circumstances, the credit must clearly indicate that this is the reason for the number to be shown on that or those documents. Question: In my opinion, where the credit ONLY calls for “All documents must show the credit number”, which is at the instigation of the issuing bank in order to facilitate the collation of documents, the above texts apply. When the credit stipulates the following clauses, which is not at the instigation of the issuing bank in order to facilitate the collation of documents, the above texts do not apply: 1. “All documents must show the issuing bank’s name, credit number and issuance date”; 2. “All documents must show the credit number and issuance date” 3. “All documents must show the credit number except the cert of analysis”; 4. “The cert of analysis must not show the credit number except other documents”; 5. “The cert of analysis must show the credit number”; 6. “All documents must not show the credit number”; 7. “All documents must show the credit number at the request of the applicant”; 8. “All documents must show the credit number for the reason: XXXXXX”. Please confirm.